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  • Refund policy

    Everything we sell is downloadable software and sound content, delivered the moment your order is paid. Because of that we cannot take a download back, but we can make it right.

    Plug-ins and instruments (one-time purchases). If a plug-in does not work on your system and we cannot fix it with you, ask for a refund within 14 days of purchase and we will refund the order in full. Email audiotechhubonline@gmail.com with your order number and what went wrong. A refunded licence is switched off automatically.

    Monthly plans. Cancel any time from your account; the plan stops at the end of the month already paid. Partial months are not refunded. See the Purchase options cancellation policy.

    Sample packs, presets, and courses. Refunds are considered case by case within 14 days when the content is not as described.

    Chargebacks. Please write to us first; a chargeback switches the licence off immediately and is usually slower than a refund.